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Q: How long has Premier Sound Entertainment been in business?
A: Premier Sound Entertainment is owned and operated by two disc-jockeys - DJ Dixion and DJ Jem. DJ Jem worked for a disc-jockey/sound reinforcement company in San Francisco for 15 years, while DJ Dixion worked providing disc-jockey services for weddings, special events and private parties in Maryland for 10 years. The two disc-jockeys combined forces and started Premier Sound Entertainment, LLC in Maryland in June of 2006.
Q: How many events/functions have you performed?
A: We stopped counting a while back, but a conservative estimate is over 1,500+ events/functions.
Q: What area does Premier Sound Entertainment offer disc jockey and/or sound reinforcement services?
A: Mainly in the DC/Maryland/Virginia/Pennsylvania areas; although we can travel further distances if transportation and accommodation costs (where applicable) are covered. Contact us to discuss your event if it is outside our normal area of operation.
Q: What styles of music can you play at my event?
A: The styles of music we play depend entirely on the demographics of your event. Prior to the event, we discuss the make-up of your guests with you, and with your input and our years of experience, come up with the types of songs that we think they will enjoy. During the event, we pay close attention to the guests reactions to the music we are playing so that we make sure everyone is entertained and happy.
Q: Can we meet for a consultation prior to booking you to provide entertainment for our event?
A: As much as we would like to honor every request for a free consultation prior to booking, the volume of requests we get makes it impossible to do so. What we do instead is offer plenty of information on this website and try to answer all your questions on the phone or via email so that you know whether or not you are interested in booking us to provide memorable entertainment for your event. Once you've narrowed down your choices to one or two companies, we can arrange a short consultation to make you comfortable enough to "seal the deal". This short consultation is not a substitute for the in-depth consultation we provide for you after you have booked us for your event.
Q: Can I come and watch you perform at one of your events?
A: Almost all of our events are private events (weddings, private parties, reunions, corporate parties, seminars) with an RSVP or paid guest list. It is unprofessional (and sometimes against the rules) to use another client's private event as a sales tool for our business. How would you like it if we had uninvited guests show up at your private event to distract us with discussions about our business services for their upcoming event? We should instead be concentrating on providing memorable event entertainment for you, our current client. You can gain peace of mind by talking to us and asking all the questions necessary to make you comfortable in making your decision to book us for your event.
Q: Should I trust that you will do a good job if you haven't performed at a particular venue before?
A: There are literally thousands of potential event venues (both traditional and non-traditional) that it is impossible for a single Disc-Jockey to have performed at all of them. One of the things we make sure we do after your event has been booked is (besides meeting with you to plan the entertainment for your event) visit the venue and speak with the venue manager about the venue rules and regulations, vendor code of conduct, and anything else that may be important for us to know prior to the event. In addition, we spend time at the venue making sure we know about the room layout, power distribution, parking and loading setup, storage allocation, etc. So, as you can see, it makes no difference whether we've performed at your venue or not. By the time the date of the event arrives, we will have all the information necessary to provide memorable entertainment for your guests.
Q: Do you provide a written Contract for your services?
A: Yes, we provide you with a written Contract that is short and easy-to-understand, yet protects both our interests and provides you with peace-of-mind that our services will be provided as promised. The contract is presented to you to sign and submit along with your 50% reservation fee applied to reserve the date exclusively for your event.
Q: Can I submit a music list for you to play at my event?
A: Absolutely! We generally have a good idea about what music works for different demographics, and we carry a wide selection of music for almost every event. We are pleased to play the music that you, as a client, want us to play and we work with you to integrate your selections into our playlist. All we do is recommend that you let us use our experience to mix the songs accordingly so that everything flows smoothly.
Q: Will you honor my request if there are particular styles of music that I don't want you to play?
A: Absolutely! The last thing we want to do is make you uncomfortable at your own event or to embarrass you in front of your guests. We work closely with you to put together a "do-not-play" list of songs.
Q: Do you belong to any associations?
A: Yes. We belong to the American Disc Jockey Association (ADJA).
Q: Do you have insurance?
A: Yes, we maintain Liability Insurance coverage for our systems. This is important because, in addition to maintaining liability insurance for our business, many venues require insurance coverage from all the vendors they do business with.
Q: Is there someone to replace the disc-jockey in case of illness?
A: Yes, besides having a back-up system and disc-jockey, we maintain a database of highly-qualified disc-jockeys that are available as back-up in the event one of our disc-jockeys cannot perform for your event due to illness.
Q: Will your disc-jockey dump my event off to another disc-jockey simply because a better-paying event comes along?
A: Absolutely not! We've had occasions in the past when inquiries for better paying events came in after we had already signed contracts with clients, yet we still honored our commitments to perform as promised.
Q: How do your disc-jockeys dress for my event?
A: We dress according to the dress code that applies to everyone else at your event, unless you instruct us otherwise.
Q: When does the disc-jockey show up for our event?
A: Our disc-jockeys try to arrive to set up 1.5 to 2 hours prior to your event to set up and check the system. Of course, we work with both you and the venue in order to ensure that we set up in time for your event.
Q: Does your disc-jockey eat anything during our event?
A: Our disc-jockeys always eat something just prior to the start of the event. The disc-jockeys also bring an assistant to all their events to help with things like loading and setting-up, keeping notes organized, running out for emergency purchases, taking song requests, keeping an eye on the equipment, etc. On occasion, an assistant can come in handy when the disc-jockey needs to use the restroom or eat something in case the event goes overtime.
Q: Will your disc-jockeys have their business cards on display at my event?
A: No! If one of your guests wants a business card from us they will ask us, and we will be glad to give them one. Our disc-jockeys will not display any promotional materials at your event.
Q: Do you have a rating card on your disc-jockeys?
A: Yes we do. At the conclusion of each event, we give our clients Satisfaction Surveys that they fill out. We use these to continuously improve our services. The survey includes the disc-jockey's performance, promptness, professionalism and appearance; the equipment appearance; the sound quality and volume levels; the music selection and incorporation of song requests; the disc-jockeys cooperation with other vendors; planning assistance and more.
Q: Do you accept credit cards for payment?
A: Yes, we accept all major credit cards (Visa, Mastercard, Amex, Discover) as well as debit cards and bank transfers.
Q: How large is your music selection?
A: We've stopped counting, and the collection is continuously being added to, but the total is somewhere around 15,000 - 20,000 songs.
Q: My event is an outdoor event. Do you have a generator for power?
A: The client is generally responsible for seeing that power is made available for our disc-jockeys to provide entertainment services. Any costs related to rental of a generator at the client's request will be the responsibility of the client.
Q: Do you carry a portable dance floor with you?
A: We can provide a dance floor for your event at an additional cost. Some clients have an event in a carpeted room where a dance floor would be preferable. Call us for a quote prior to booking if you require a dance floor for your event.
Q: How many disc-jockeys do you employ, and will the disc-jockey I speak with take care of my event entertainment needs as promised?
A: We employ 2 disc-jockeys, DJ Dixion and DJ Jem, and 3 disc-jockey assistants that have enough training to handle specific events on their own. We do not promise you one disc-jockey and then switch. The disc-jockey you were promised, and are expecting, will be the one that delivers memorable entertainment for your event. In the rare instance that an emergency prevents the disc-jockey you were expecting from performing (hasn't happened yet), you will be notified promptly, and an equally-qualified disc-jockey will be assigned for your event with all the necessary information (planning sheets) at no additional cost to you.
Q: I am interested in booking you. Now what?
A: Please review our booking procedures, then call us for your Contract or complete your booking online HERE.
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